Privacy Policy
Privacy Policy
Last updated: 20/08/25
Yorkshire Coast Connections (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
We are registered and insured by the ICO.
1. Information We Collect
We may collect and process the following information:
Personal details you provide when contacting us (such as your name, email address, phone number).
Business details when enquiring about desk hire, meeting rooms, podcast bookings, or event tickets.
Technical data such as IP address, browser type, and how you use our website.
Payment information if you purchase services from us (processed securely via third-party providers such as Eventbrite or payment processors).
2. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes.
Process bookings for desks, meeting rooms, podcast services, and events.
Send important updates or event information.
Improve our website and customer experience.
Comply with legal and regulatory requirements.
We will never sell or rent your data to third parties.
3. Sharing Your Information
We may share your data with:
Trusted service providers (such as Eventbrite for ticketing or Stripe for payments).
Professional advisers (such as accountants or legal services).
Authorities if required by law.
All third-party providers are GDPR compliant.
4. Data Storage & Security
We store your data securely and restrict access to authorised personnel only.
We use appropriate technical and organisational measures to protect your data.
We only keep data as long as necessary to provide services or comply with legal obligations.
5. Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request corrections to inaccurate data.
Request deletion of your data (where legally possible).
Object to certain types of processing.
Withdraw consent to marketing communications at any time.
To exercise these rights, please contact us at:
📧 team@yorkshorecoastconnections.com
6. Cookies
Our website may use cookies to improve functionality and analyse site traffic. You can control cookies through your browser settings.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Yorkshire Coast Connections Business Hub
10 Falsgrave Road, Scarborough, YO12 5AT